Unanswered Communication
School Ignoring Your Emails?
Silence isn't compliance. If the school has gone quiet, there's a specific way to make silence cost them something.
Break the Silence NowEvery unanswered request is also evidence, but only if you're keeping it.
Response commitment: submissions during business hours get a reply within 2 hours. Outside business hours or on weekends, expect a response within 24 hours.
✓Nationwide, fully virtual✓Former special education insider✓U.S. Military Veteran
Alan Driggers
Founder, The IEP Coach
Sound familiar?
- You've sent multiple emails with no reply, or only partial replies.
- Requests for meetings or documents disappear without acknowledgment.
- You've been told someone will "follow up" and nobody has.
- You're starting to keep screenshots because you don't trust the file will be complete.
What to do right now
1
Start a paper trail today
Forward every unanswered email to yourself with a timestamped note. This becomes your record.
2
Set a written deadline
State plainly, in writing, when you expect a response, and why.
3
Escalate above the point of silence
There's a next contact above whoever isn't responding, and a formal option after that.
Get in touch
Unanswered doesn't mean unanswerable.
Send us what you've sent and what you've gotten back. We'll tell you exactly who to go to next and how to word it.